Data protection

The data controller is:
J.F.S. Parfums Berlin GmbH & Co. KG
Waldenserstr. 2-4
10551 Berlin

Email: service@schwarzloseberlin.com

Phone: +49 30 50 56 28 48

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below, we inform you in detail about the handling of your data.

1. ACCESS DATA AND HOSTING

You can visit our websites without providing any personal information. Each time a website is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of retrieval, the amount of data transferred and the requesting provider (access data), and documents the retrieval. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to protect our legitimate interests in a correct presentation of our offer, which are overriding in the context of a balancing of interests, in accordance with Art. 6 (1) sentence 1 lit. f GDPR.
All access data will be deleted at the latest seven days after the end of your visit to the site.

Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of a processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in forms provided on this website are processed on their servers. For questions about our service providers and the basis of our cooperation with them, please contact us using the contact details described in this privacy policy.

2. DATA PROCESSING FOR CONTRACT FULFILLMENT AND CONTACTING

2.1 Data processing for contract fulfillment

For the purpose of contract fulfillment (including inquiries about and handling of any existing warranty and performance disruption claims as well as any statutory update obligations) in accordance with Art. 6 (1) sentence 1 lit. b GDPR, we collect personal data if you voluntarily provide them to us as part of your order. Mandatory fields are marked as such, as in these cases we absolutely need the data for contract fulfillment and cannot send the order without them. What data is collected is evident from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after the expiry of tax and commercial law retention periods in accordance with Art. 6 (1) sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

Enterprise Resource Planning System

For order and contract processing, we use enterprise resource planning systems from external service providers. Our service providers work for us as part of order processing. For questions about our service providers and the basis of our cooperation with them, please contact us using the contact details described in this privacy policy.

2.2 Customer Account

If you have given your consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening the customer account and for storing your data for further future orders on our website. You can delete your customer account at any time either by sending a message to the contact option described in this privacy policy or by using a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

2.3 Contacting Us

As part of customer communication, we collect personal data for processing your inquiries in accordance with Art. 6 (1) sentence 1 lit. b GDPR if you voluntarily provide them to us when contacting us (e.g., via contact form, live chat tool, or email). Mandatory fields are marked as such, as in these cases we absolutely need the data to process your contact. What data is collected is evident from the respective input forms. After your inquiry has been fully processed, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

3. DATA PROCESSING FOR SHIPPING

For the fulfillment of the contract in accordance with Art. 6 (1) sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. For questions about our service providers and the basis of our cooperation with them, please contact us using the contact details described in this privacy policy.

4. DATA PROCESSING FOR PAYMENT PROCESSING

When processing payments in our online shop, we work with the following partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we transfer the data necessary for the processing of the payment transaction to our technical service providers, who work for us within the framework of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for payment processing. This serves to fulfill the contract in accordance with Art. 6 (1) sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for payment processing themselves, e.g., on their own website or via technical integration in the order process. In this respect, the data protection declaration of the respective payment service provider applies.
For questions about our partners for payment processing and the basis of our cooperation with them, please contact us using the contact details described in this privacy policy.

4.2 Data processing for fraud prevention and optimization of our payment processes

Where applicable, we provide our service providers with additional data, which they use, together with the data necessary for processing the payment, as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g., invoicing, processing of disputed payments, accounting support). This serves to protect our legitimate interests in safeguarding against fraud or in efficient payment management, which are overriding in the context of a balancing of interests, in accordance with Art. 6 (1) sentence 1 lit. f GDPR.

4.3 Identity and creditworthiness check when selecting Klarna payment services

Klarna direct debit, invoice purchase via Klarna, Klarna installment purchase
If you choose the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR that we may transmit the data necessary for payment processing and an identity and creditworthiness check to Klarna. In Germany, the credit agencies mentioned in Klarna's privacy policy may be used for identity and creditworthiness checks. Klarna uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option mentioned in this privacy policy. This may mean that we can no longer offer you certain payment options. You can also revoke your consent to this use of personal data at any time directly with Klarna.

5. EMAIL ADVERTISING

5.1 E-mail newsletter with registration and newsletter tracking

If you subscribe to our newsletter, we will use the data required for this or separately provided by you to send you our e-mail newsletter regularly based on your consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR.
You can unsubscribe from the newsletter at any time either by sending a message to the contact option described below or via a dedicated link in the newsletter.
After unsubscribing, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

We would like to point out that we evaluate your user behavior when sending the newsletter. For this purpose, we also analyze your interaction with our newsletter by measuring, storing and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns ("newsletter tracking").

For this evaluation, the sent e-mails include one-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we link in particular the following "newsletter data"

  • the page from which the page was requested (so-called referrer URL),
  • the date and time of access,
  • the description of the type of web browser used,
  • the IP address of the requesting computer,
  • the email address,
  • the date and time of registration and confirmation

and the one-pixel technologies with your email address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.

If you do not wish for newsletter tracking, it is possible to unsubscribe from the newsletter at any time as described above.

The information will be stored as long as you are subscribed to the newsletter.

5.2 Newsletter delivery

The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. For questions about our service providers and the basis of our cooperation with them, please contact us using the contact details described in this privacy policy.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA.

The adequacy decision for the USA applies as a basis for the third-country transfer, provided the respective service provider is certified. A certification exists.

6. COOKIES AND OTHER TECHNOLOGIES

6.1 General information

To make visiting our website attractive and to enable the use of certain functions, we use technologies, including so-called cookies, on various pages. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies).

Protection of privacy on end devices
When using our online offering, we use absolutely necessary technologies to provide the telemedia service expressly requested. The storage of information in your end device or access to information already stored in your end device does not require consent in this respect.

For functions that are not absolutely necessary, the storage of information in your end device or access to information already stored in your end device requires your consent. We point out that if consent is not given, parts of the website may not be fully usable. Any consent you have given remains valid until you adjust or reset the respective settings in your end device.

Any subsequent data processing by cookies and other technologies

We use technologies that are absolutely necessary for the use of certain functions of our website (e.g., shopping cart function). Through these technologies, IP address, time of visit, device and browser information, and information about your use of our website (e.g., information about the content of the shopping cart) are collected and processed. This serves our overriding legitimate interests in an optimized presentation of our offer within the framework of a balancing of interests in accordance with Art. 6 (1) sentence 1 lit. f GDPR.

In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g., to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

Cookie Settings

You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have given your consent to the use of technologies in accordance with Art. 6 (1) sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.
Alternatively, you can also access the following link: https://schwarzloseberlin.com/datenschutzbelehrung/. If cookies are not accepted, the functionality of our website may be limited.

6.2 Use of Borlabs for consent management

On our website, we use the Borlabs Cookie Plugin ("Borlabs") to inform you about the cookies and other technologies we use on our website, and to obtain, manage, and document your possibly required consent to the processing of your personal data by these technologies. This is necessary in accordance with Art. 6 (1) sentence 1 lit. c GDPR to fulfill our legal obligation under Art. 7 (1) GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. Borlabs is an offer from Borlabs GmbH, Hamburger Str. 11, 22083 Hamburg, Germany. When you visit our website, Borlabs' web server stores a so-called Borlabs cookie, which contains information about cookie duration and version, device and browser information, and information about your consent behavior. No personal data is transmitted to Borlabs in this process. Your data will be deleted after one year, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

Change cookie settings

7. USE OF COOKIES AND OTHER TECHNOLOGIES

On our website, we use the following cookies and other technologies from third-party providers. Unless otherwise specified for individual technologies, this is based on your consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR. After the purpose has ceased and the use of the respective technology by us has ended, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the "Cookies and other technologies" section. Further information, including the basis of our cooperation with the individual providers, can be found with the individual technologies. For questions about the providers and the basis of our cooperation with them, please contact us using the contact details described in this privacy policy.

7.1 Use of Google services

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information about your use of our website automatically collected by Google technologies is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and stored there. Unless otherwise specified for individual technologies, data processing is carried out on the basis of an agreement between jointly responsible parties pursuant to Art. 26 GDPR for the respective technology. Further information on data processing by Google can be found in Google's privacy policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on the European Commission's standard contractual clauses.

Google Analytics

For the purpose of website analysis, data (IP address, time of visit, device and browser information, and information about your use of our website) is automatically collected and stored using Google Analytics, from which user profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address will be stored on a server located in the EU for the purpose of deriving location data and then immediately deleted before the traffic is forwarded to other Google servers for processing. Data processing is carried out on the basis of a data processing agreement with Google.

Google Tag Manager

Google Tag Manager allows us to manage various codes and services on our website. When implementing individual tags, Google may also process personal data (e.g., IP address, online identifiers (including cookies)). Data processing is carried out on the basis of a data processing agreement with Google.

The use of Google Tag Manager allows for the integration of various services/technologies.
If you do not wish to use individual tracking services and have therefore deactivated them, the deactivation will remain in effect for all affected tracking tags integrated via Google Tag Manager.

7.2 Use of Facebook services

Use of Facebook Pixel

We use the Facebook Pixel as part of the technologies of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Facebook (by Meta)" or "Meta Platforms Ireland") described below. The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website based on events specified by us, such as visiting a website or signing up for a newsletter) from which user profiles are created using pseudonyms.
For this purpose, when you visit our website, the Facebook Pixel automatically sets a cookie that automatically enables your browser to be recognized on other websites using a pseudonymous cookie ID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activities and to provide other services associated with website usage, in particular personalized and group-based advertising.
The information about your use of our website automatically collected by Facebook (by Meta) technologies is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. Further information on data processing by Facebook can be found in Facebook's (by Meta) privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as the basis for third-country transfers, insofar as the respective service provider is certified. A certification exists.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these safeguards: Standard contractual clauses of the European Commission.

8. INTEGRATION OF THE TRUSTED SHOPS TRUSTBADGE/ OTHER WIDGETS

Trusted Shops widgets are integrated on this website to display Trusted Shops services (e.g., trustmark, collected reviews) and to offer Trusted Shops products to buyers after an order.

This serves to protect our legitimate interests in optimal marketing by enabling secure purchases, which outweigh the interests of the data subject in a balancing of interests, in accordance with Art. 6 para. 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offer of Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with whom we are jointly responsible for data protection in accordance with Art. 26 GDPR. We inform you below about the essential contractual contents in accordance with Art. 26 para. 2 GDPR within the scope of this privacy policy.

Within the scope of the joint responsibility existing between us and Trusted Shops AG, please contact Trusted Shops preferably using the contact options specified in the data protection information for data protection questions and to assert your rights. Regardless, you can always contact the controller of your choice. Your request will then be forwarded to the other controller for a response, if necessary.

8.1 Data processing when integrating the Trustbadge/ other widgets

The Trustbadge is provided by a US-based CDN (Content Delivery Network) provider. An adequate level of data protection is ensured by an adequacy decision of the EU Commission, which can be accessed here for the USA. Service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information can be found here. If service providers used are not certified under the DPF, standard contractual clauses have been concluded as appropriate safeguards.

When the Trustbadge is called up, the web server automatically stores a so-called server log file, which also contains your IP address, date and time of retrieval, amount of data transferred, and the requesting provider (access data) and documents the retrieval. The IP address is anonymized immediately after collection, so that the stored data cannot be assigned to your person. The anonymized data is used in particular for statistical purposes and error analysis.

8.2 Data processing after order completion

After completing an order, the Trustbadge accesses order information stored on your end device (order total, order number, product purchased if applicable) and your email address. This is necessary to be able to offer you Trusted Shops services and, if applicable, to automatically secure your order. For this purpose, your email address, hashed using a cryptographic one-way function, is transmitted to Trusted Shops. The legal basis is Art. 6 para. 1 lit. f GDPR.

This serves to verify whether you are already registered for services with Trusted Shops and is therefore necessary for the fulfillment of our and Trusted Shops' overriding legitimate interests in providing buyer protection linked to the specific order and transactional rating services in accordance with Art. 6 para. 1 lit. f GDPR. If this is the case, further processing will take place in accordance with the contractual agreement between you and Trusted Shops. If you are not yet registered for the services, you will subsequently have the opportunity to do so for the first time. Further processing after successful registration is also governed by the contractual agreement with Trusted Shops. If you do not register, all transmitted data will be automatically deleted by Trusted Shops, and a personal reference will no longer be possible.

Trusted Shops uses service providers in the areas of hosting, monitoring, and logging. The legal basis is Art. 6 para. 1 lit. f GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA and Israel). An adequate level of data protection is ensured by an adequacy decision of the EU Commission, which can be accessed here for the USA and here for Israel. Service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information can be found here. If service providers used are not certified under the DPF, standard contractual clauses have been concluded as appropriate safeguards.

9. SOCIAL MEDIA

9.1 Social Buttons from Facebook (by Meta), X (formerly: Twitter), Whatsapp

Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection is established with the servers of the respective provider when our website is accessed. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can, for example, click the like or share button.

9.2 Our Online Presence on Instagram (by Meta)

If you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 lit. a GDPR, data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media mentioned above, from which usage profiles will be created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as contact options and your related rights and setting options for protecting your privacy, please refer to the providers' privacy policies linked below. Should you still need assistance in this regard, you can contact us.

Instagram (by Meta) is an offering of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). Information about your use of our online presence on Instagram automatically collected by Meta Platforms Ireland is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, and stored there. Data processing in connection with a visit to an Instagram (by Meta) fan page is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on insights data) can be found here.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as the basis for third-country transfers, insofar as the respective service provider is certified. A certification exists.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these safeguards: Standard contractual clauses of the European Commission.

10. CONTACT OPTIONS AND YOUR RIGHTS

10.1 Your Rights

As a data subject, you have the following rights:

  • in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • in accordance with Art. 16 GDPR, the right to request the immediate rectification of inaccurate personal data stored by us or its completion;
  • in accordance with Art. 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is
    • necessary for the exercise of the right to freedom of expression and information;
    • necessary for compliance with a legal obligation;
    • necessary for reasons of public interest or
    • necessary for the establishment, exercise, or defense of legal claims;
  • in accordance with Art. 18 GDPR, the right to request the restriction of the processing of your personal data, if
    • the accuracy of the data is contested by you;
    • the processing is unlawful, but you object to its erasure;
    • we no longer need the data, but you require it for the establishment, exercise, or defense of legal claims or
    • you have objected to the processing in accordance with Art. 21 GDPR;
  • in accordance with Art. 20 GDPR, the right to receive your personal data, which you have provided to us, in a structured, commonly used, and machine-readable format or to request its transmission to another controller;
  • in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

Right to object

Insofar as we process personal data as explained above to protect our legitimate interests, which outweigh a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have a right to object if there are reasons arising from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.

This does not apply if the processing is for direct marketing purposes. In that case, we will no longer process your personal data for that purpose.

10.2 Contact Options

For questions regarding the collection, processing, or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of granted consents or objection to a specific data use, please contact us directly via the contact details in our impressum.

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