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J F Schwarzlose Berlin Perfume


Consumer Right Of Withdrawal

(A consumer is any natural person who enters into a legal transaction for a purpose that cannot be attributed to either his commercial or independent professional activities).

Right Of Withdrawal

You can cancel your contract within one month without giving any reason in writing (e.g. by letter, fax, email) or by returning the goods if the goods are delivered before the deadline. The time limit begins after receipt of this notification in text form, but not before the recipient takes receipt of the goods (in the event of recurring deliveries for the same type of goods, the time limit would not begin until after receipt of the first partial delivery), nor would it begin before fulfilment of our information obligations pursuant to Article 246 § 2 in connection with § 1 para. 1 and 2 of the EGBGB (Introductory Act to the Civil Code), including our obligations pursuant to § 312g para. 1 sentence 1 of the German Civil Code in connection with Article 246 § 3 of the Introductory Act to the Civil Code. The timely dispatch of revocation or return of the goods shall be sufficient to safeguard the period of revocation.

The revocation must be sent to:
J.F.S. Parfums Berlin GmbH & Co. KG, Waldenserstr. 2-4, 10551 Berlin, Germany

Consequences Of Revocation

In the event of an effective withdrawal, the mutually received benefits must be returned and any benefits (e.g. interest) surrendered. We must be compensated for equal value if you are not able to return the perceived services and/or benefits (e.g. advantages) either wholly or in part, or if you return or surrender them in a worse condition. You do not need to pay any compensation for a determination that determines whether the goods were used properly. You only have to pay compensation for derived benefits if you used the product in a way that it was never intended and that goes beyond the way the properties and the item’s function were tested. “Testing the properties and functioning” refers to testing and trying out the goods in a way that is possible and customary in a retail store. Transportable items shall be returned at our risk.

You are responsible for paying the costs for return shipment if the goods that were delivered corresponded to the ones you ordered, and if the goods you are returning cost less than €40, or if, in the case of a more expensive item, the customer has not yet carried out the compensating measure of returning the item(s), nor has he made a contractually agreed-upon partial payment at the time he returned the item(s). In all other situations, return shipment is free. Any goods that cannot be sent as a package through the post office will be picked up at your home. Obligations to reimburse payments must be fulfilled within 30 days. For you, this period begins when you send your cancellation or the goods, and for us, this period begins when we take receipt of them.

Exclusion Of Right Of Withdrawal

The right of withdrawal does not apply to contracts for the supply of goods that are produced according to customer specifications, or are clearly customized to personal needs, or which are not suitable for return due to the nature of the item, or which could spoil quickly, or whose expiration date would be passed if the item(s) was/were returned. The right of withdrawal does not apply to the delivery of audio or video recordings or software where you have broken the seal on the delivered data carriers, or the delivery of newspapers, periodicals and magazines, unless you submitted your contract by phone.

End Of The Rights Of Cancellation